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I have checked "Remember Logins for Sites - No Exceptions, but Firefox has stopped accepting updates to passwords. How do I fix this?

  • 3 replies
  • 3 have this problem
  • 1 view
  • Last reply by FredMcD

SusanP
SusanP
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Recently, I was forced to change my password for a site I use frequently. I clicked on Update my password when the box popped up, but Firefox will NOT update my password. It continues to insert the old password that will no longer access the site. This is very annoying. How do I get it to work again.

In searching for an answer, I saw where another user said this happened to them when Firefox updated to a new version. Perhaps, there is a bug in version 54?

Recently, I was forced to change my password for a site I use frequently. I clicked on Update my password when the box popped up, but Firefox will NOT update my password. It continues to insert the old password that will no longer access the site. This is very annoying. How do I get it to work again. In searching for an answer, I saw where another user said this happened to them when Firefox updated to a new version. Perhaps, there is a bug in version 54?

Chosen solution

Don't know why, but I repeated the login and update procedure several times in a matter of a few minutes and now it works.

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All Replies (3)

jagan605
jagan605
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Can you please update to 55 to check if it is still the case because 54 is not supported any more and if it is still a problem in 55 then we can file a bug and solve it :)

SusanP
SusanP Question owner
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Chosen Solution

Don't know why, but I repeated the login and update procedure several times in a matter of a few minutes and now it works.

FredMcD
FredMcD
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Might be a corrupt file was removed.

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.