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youtube videos are choppy & slow under macos high sierra + firefox 57.0.1 64bit

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  • Last reply by Shadow110

r0sebush
r0sebush
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Firefox Version 57.0.1 (64 bit), MacOS High Sierra - when playing any youtube video, output is choppy, gets stuck and voice & video are not in sync. This was not the case under macos Sierra. I don't see these issues when using Safari.app

Firefox Version 57.0.1 (64 bit), MacOS High Sierra - when playing any youtube video, output is choppy, gets stuck and voice & video are not in sync. This was not the case under macos Sierra. I don't see these issues when using Safari.app

Chosen solution

Please : https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer and https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Please uninstall Flash 25.0 r0 Flash Player Version: 27.0.0.187 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Please let us know if this solved your issue or if need further assistance.

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Shadow110
Shadow110
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Chosen Solution

Please : https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer and https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles then https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings TEST....... If no issues then Extensions which need to be added back in 1 at a time and tested ..... Or it is your Profile : Make a new one and test ...: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Please uninstall Flash 25.0 r0 Flash Player Version: 27.0.0.187 Current Version https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, . . . .) Note: Other software is offered in the download. <Windows Only>

Please let us know if this solved your issue or if need further assistance.