Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why was I was redirected to another site when downloading an add-on and asked to donate to the developer?

  • 1 reply
  • 1 has this problem
  • 15 views
  • Last reply by Paul

smichael
smichael
more options

I tried to download the Video Download Helper add-on and was redirected to a site and asked to contribute $10.00 to the developer through Paypal. Unfortunately it was not a request authorized by Firefox as add-ons have no charge or request to contribute to the developer.

I tried to download the Video Download Helper add-on and was redirected to a site and asked to contribute $10.00 to the developer through Paypal. Unfortunately it was not a request authorized by Firefox as add-ons have no charge or request to contribute to the developer.

All Replies (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Add-ons for Firefox are developed by independent developers who contribute a significant amount of time and effort to support their software.

In some cases, developers do ask for a donation to support their work as is the case with this add-on.