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Firfefox is corrupted, I have xp and want to reinstall without losing bookmarks

  • 5 replies
  • 3 have this problem
  • 1 view
  • Last reply by Mkll

theoldthug
theoldthug
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I have XP, Firefox will open but not to full operating status. It just stalls and then crashes. I believe it 52.5.3 How can I uninstall and reinstall without losing bookmarks and passwords.

Thx

I have XP, Firefox will open but not to full operating status. It just stalls and then crashes. I believe it 52.5.3 How can I uninstall and reinstall without losing bookmarks and passwords. Thx

All Replies (5)

Mkll
Mkll
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Hello, since your bookmarks and passwords are stored in your profile, which is not deleted when uninstalling, you can safely reinstall Firefox without losing anything.

theoldthug
theoldthug Question owner
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so I uninstall from add/remove programs then reinstall Firefox and it automatically is back to same proile with original bookmarks and passwords? Because I can not currently open Firefox

Mkll
Mkll
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Yes same profile.

theoldthug
theoldthug Question owner
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I uninstalled and reinstalled, Firefox comes up with "this is embarrasing" with some reset and refreshh buttons and then crashes."

Mkll
Mkll
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Click start new session.