Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can not save my log in to Facebook and no I do not have the KEY simble in my address bar and no I can not actavate the "Remember Logins and Paswords for Webs

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by Don

Don
Don
more options

In my other browsers I can save my login information so I do not have to enter my user name and password every-time i want to access the web sight. I am not able to do this with Firefox even though there is information in your help system that says I can. I seem to be missing the ("KEY") symbol on the address bar and in the options page the "Remember Logins and Paswords for Web-sights" does not work. If I can not get this fixed soon I think I will be dropping your browser even though I do like many of its features.

In my other browsers I can save my login information so I do not have to enter my user name and password every-time i want to access the web sight. I am not able to do this with Firefox even though there is information in your help system that says I can. I seem to be missing the ("KEY") symbol on the address bar and in the options page the "Remember Logins and Paswords for Web-sights" does not work. If I can not get this fixed soon I think I will be dropping your browser even though I do like many of its features.

Chosen solution

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy & Security -> Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Read this answer in context 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Options/Preferences -> Privacy & Security -> Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Don
Don Question owner
more options

Thank you My brain should have clued in to that, must be getting old...