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My account synced to wrong info

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by FredMcD

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My husband bought a laptop and originally set it up for him and logged into his Firefox. I have since taken the computer over and wanted to have my firefox settings so my tabs and bookmarks would be there instead of his. It should be as simple as logging him out and logging me in, but I am logged in and all of his bookmarks and settings are still there. I have attempted to remove the device from his account, but am stuck in a loop where it continues to bring me to login screen. I am scared to sync my computer with the correct info as don't want that to become his info too. Please help me fix this bug.

My husband bought a laptop and originally set it up for him and logged into his Firefox. I have since taken the computer over and wanted to have my firefox settings so my tabs and bookmarks would be there instead of his. It should be as simple as logging him out and logging me in, but I am logged in and all of his bookmarks and settings are still there. I have attempted to remove the device from his account, but am stuck in a loop where it continues to bring me to login screen. I am scared to sync my computer with the correct info as don't want that to become his info too. Please help me fix this bug.

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Sorry Wrong Information

Modified by FredMcD

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