Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

address book is empty and I cannot add any addresses

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by Matt

more options

My address book has completely disappeared 3 times this week, since the latest Thunderbird update. I have gone back in and added them from previous emails, but now it will not let me right click and add an address, nor will it let me star an address. I have hundreds of email addresses to collect.

My address book has completely disappeared 3 times this week, since the latest Thunderbird update. I have gone back in and added them from previous emails, but now it will not let me right click and add an address, nor will it let me star an address. I have hundreds of email addresses to collect.

All Replies (1)

more options

Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.