Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to download from Box folders

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by WestEnd

anshubhartiya
anshubhartiya
more options

I use the Box Cloud Storage. I'm unable to download any files using Firefox, while I can do so using Explorer.

I use the Box Cloud Storage. I'm unable to download any files using Firefox, while I can do so using Explorer.

All Replies (1)

WestEnd
WestEnd
more options

Did you completely remove previous FF and Mozilla folder before install new version?