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I just updated my mac to 10.13 but firefox says it can't download because I don't have a version 10.9 or higher even though I do

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  • Last reply by user633449

yesjenna
yesjenna
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I can't get my student account on canvas to load so I was told to download firefox but even though I just updated it from 10.10 to 10.13 it still won't let me download it.

I can't get my student account on canvas to load so I was told to download firefox but even though I just updated it from 10.10 to 10.13 it still won't let me download it.

All Replies (1)

user633449
user633449
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The user agent your browser has says Mac 10.8. I'm not sure why that is, you did install the update, correct?

I'd suggest Making sure the update was fully installed, and then going to https://www.mozilla.org/firefox/all/ to download and install the correct version of Firefox