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Using google search, nothing happens when requesting cached version. Starting happening recently. Histories are cleared after every session.

Dingo55
Dingo55
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In the past week, the google search "cached" no longer responds as it used to. Previously no problems, select cached version, shown cached version. Now when I select cached: the cached box appears; I select; the box disappears and I remain on the search results page with the cursor on the selected search result.

I've made no changes to my set up. Histories are cleared regularly.

In the past week, the google search "cached" no longer responds as it used to. Previously no problems, select cached version, shown cached version. Now when I select cached: the cached box appears; I select; the box disappears and I remain on the search results page with the cursor on the selected search result. I've made no changes to my set up. Histories are cleared regularly.

All Replies (7)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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As a test, could you Ctrl+click "Cached" or click it with the mouse scroll wheel? Either should direct the link to open in a new tab. Does it work that way?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
Dingo55
Dingo55 Question owner
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jscher2000 said

As a test, could you Ctrl+click "Cached" or click it with the mouse scroll wheel? Either should direct the link to open in a new tab. Does it work that way?

Thanks for your help. This does work in a roundabout way. It opens a new tab with the address reference to the cached page. Clicking that reference then takes me to the actual cached page.

Dingo55
Dingo55 Question owner
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cor-el said

You can try these steps in case of issues with web pages: You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)
Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences). "Remove the Cookies" from websites that cause problems:
  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data
"Clear the Cache":
  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.
  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

Had already cleared cache. Followed your steps. No change. Cached request still did not work in safe mode.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Dingo55 said

jscher2000 said
As a test, could you Ctrl+click "Cached" or click it with the mouse scroll wheel? Either should direct the link to open in a new tab. Does it work that way?

Thanks for your help. This does work in a roundabout way. It opens a new tab with the address reference to the cached page. Clicking that reference then takes me to the actual cached page.

It has the address in the address bar and the page is blank, or it has the address in the page area?

Dingo55
Dingo55 Question owner
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It generates a "Google Redirect Notice" page. In the body of the page is the cached address.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Some web providers display a page like that when you leave their site, but since it is redirecting within Google's own infrastructure, it doesn't make sense to me that they show it in that case.

Just to make sure this isn't being caused by a Firefox feature, please make sure the redirect block is turned off:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

(2) In the search box above the list, type or paste access and pause while the list is filtered

(3) If the accessibility.blockautorefresh preference is bolded and "modified" or "user set" to true, double-click it to restore the default value of false