Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot create account You must meet certain age requirements to create a Firefox Account.

  • 1 reply
  • 1 has this problem
  • 115 views
  • Last reply by PolMik

more options

When opening a FireFox Sinc account I accidently entered 1 in the age field and received the massage ' Cannot create account. You must meet certain age requirements to create a Firefox Account.' When I tried again to open an account i keep getting the same message. Please advise how I can now open an account.

When opening a FireFox Sinc account I accidently entered 1 in the age field and received the massage ' Cannot create account. You must meet certain age requirements to create a Firefox Account.' When I tried again to open an account i keep getting the same message. Please advise how I can now open an account.

Chosen solution

After re-starting Firefox I was then able to open an account, so problem now solved.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

After re-starting Firefox I was then able to open an account, so problem now solved.