Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Drag and drop attachments results in multiples of same file

  • 3 replies
  • 3 have this problem
  • 2 views
  • Last reply by rday2378

jswonger
jswonger
more options

When using the "drag and drop" method of saving attachments to my desktop, I end up with multiple copies of the same attachments.

For example if an email has "Attachment A", "Attachment B", "Attachment C", I end up with "Attachment A-1", "Attachment A-2", "Attachment A-3", "Attachment B-1", "Attachment B-2", "Attachment B-3", "Attachment C-1", "Attachment C-2", "Attachment C-3".

Started happening with the 60.4 update. Does not happen if I drag one attachment at a time, or if I use the "Save All" button.

Using Thunderbird 60.4.0, on Mac OS Sierra 10.12.6

When using the "drag and drop" method of saving attachments to my desktop, I end up with multiple copies of the same attachments. For example if an email has "Attachment A", "Attachment B", "Attachment C", I end up with "Attachment A-1", "Attachment A-2", "Attachment A-3", "Attachment B-1", "Attachment B-2", "Attachment B-3", "Attachment C-1", "Attachment C-2", "Attachment C-3". Started happening with the 60.4 update. Does not happen if I drag one attachment at a time, or if I use the "Save All" button. Using Thunderbird 60.4.0, on Mac OS Sierra 10.12.6

All Replies (3)

rday2378
rday2378
more options

This exact thing started happening to me too about a month ago. For example, dragging and dropping 6 files creates 36 files! Extremely annoying!! Using Thunderbird 60.5.0 on Mac OS Sierra 10.13.6.

Francesco_Cannillo
Francesco_Cannillo
more options

Hi all, same problem on Thunderbird 60.5.1, also on 60.4. Before 60.5.1 I've installed High Sierra, this morning I tried to update to Mojave and 60.5.1 but problem persist. Please solve this problem, is very annoying!. Thanks

rday2378
rday2378
more options

Still happening with 60.6.1. THIS IS DRIVING ME CRAZY!