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Can't add additional email account

  • 2 replies
  • 1 has this problem
  • 13 views
  • Last reply by jsturni

amcgall
amcgall
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I have added multiple email accounts to Thunderbird numerous times. Tonight I added one with no problem. However, I tried to add another account and it would not take. That it, the semi-automatic set up screen failed to add the new account. I rechecked all settings many times and they were perfect. Yet Thunderbird won't let me add the account.

As a test I tried to add the account to the Windows 10 built-in email client. It worked flawlessly with the same settings I tried to use with Thunderbird.

This is driving me crazy. I really wish Thunderbird had a pure manual email account setup routine. I really don't like the automatic system of adding an account.

Any help would be greatly appreciated.

I have added multiple email accounts to Thunderbird numerous times. Tonight I added one with no problem. However, I tried to add another account and it would not take. That it, the semi-automatic set up screen failed to add the new account. I rechecked all settings many times and they were perfect. Yet Thunderbird won't let me add the account. As a test I tried to add the account to the Windows 10 built-in email client. It worked flawlessly with the same settings I tried to use with Thunderbird. This is driving me crazy. I really wish Thunderbird had a pure manual email account setup routine. I really don't like the automatic system of adding an account. Any help would be greatly appreciated.

Chosen solution

Did you get an error message about accounts with the same name? If so, just change the name by adding a suffix, if the default name is the email address.

To bypass the setup wizard and set up an account manually, select File/Offline/Work Offline to go offline, then File/New/Existing Mail Account, enter your credentials, Continue, Advanced config., and enter all the settings. Make sure to go back online after the account is added.

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All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Did you get an error message about accounts with the same name? If so, just change the name by adding a suffix, if the default name is the email address.

To bypass the setup wizard and set up an account manually, select File/Offline/Work Offline to go offline, then File/New/Existing Mail Account, enter your credentials, Continue, Advanced config., and enter all the settings. Make sure to go back online after the account is added.

jsturni
jsturni
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i have added an email account, but it does not send/receive. I did manual config and used same settings as original account. These are both verizon.net email accounts. Any suggestions most welcome. Thanks