Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Blank screen startup bug since last update.

  • 2 replies
  • 1 has this problem
  • 23 views
  • Last reply by Mr.Hinton

Mr.Hinton
Mr.Hinton
more options

Since the last update, Firefox has intermittently started with a blank white page under the upper url line, instead of my default webpage (google). Sometimes it behaves. Usually after the glitch if I call up Firefox again it works correctly. Never had a problem before the last update.

Since the last update, Firefox has intermittently started with a blank white page under the upper url line, instead of my default webpage (google). Sometimes it behaves. Usually after the glitch if I call up Firefox again it works correctly. Never had a problem before the last update.

All Replies (2)

FredMcD
FredMcD
more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Mr.Hinton
Mr.Hinton Question owner
more options

It's intermittent but when it happens there is blank white- no dialogue- at all.