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Firefox stuck on searching for update, won't load pages

  • 2 replies
  • 1 has this problem
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  • Last reply by FredMcD

pegasusphil
pegasusphil
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This morning when I launch Firefox it won't load any pages, and is permanently stuck on "looking for updates" according to the Options page. I have made no changes since yesterday, nothing added or taken away, no changes to the system - it's just decided to get stuck on opening. I have repeatedly closed and re-opened, also done a full reboot - no help. It just seems to be stuck in "update searching" mode and refuses to load any pages at all. Other browsers all working fine.

This morning when I launch Firefox it won't load any pages, and is permanently stuck on "looking for updates" according to the Options page. I have made no changes since yesterday, nothing added or taken away, no changes to the system - it's just decided to get stuck on opening. I have repeatedly closed and re-opened, also done a full reboot - no help. It just seems to be stuck in "update searching" mode and refuses to load any pages at all. Other browsers all working fine.

All Replies (2)

pegasusphil
pegasusphil Question owner
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PS - it's not blocked in firewall or anything like that. Everything else is working normally. Just started doing this randomly this morning.

FredMcD
FredMcD
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Let’s do a full clean re-install;

Note: Firefox comes in three or more folders on all computers. They are;

Maintenance: (Programs Folder) <Windows Only> Firefox itself: (Programs Folder) And two folders in the profile of each user on the computer for each Firefox profile for that user.

If you remove the Firefox folder, the user profiles would not be affected.

Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Note: Check Both Folders

Mac: Open the "Applications" folder. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux; https://support.mozilla.org/en-US/kb/install-firefox-linux

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. http://www.mozilla.org/firefox#desktop ++++++++++++++++++++++++++++ Look for, and remove any Mozilla or Firefox program folders. Do not remove the Mozilla Thunderbird folder if there is one.

Do Not remove any profile folders.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again.

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia