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mail.aol.com fails to load properly

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by Babygdav

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Login. See interstitial that suggest you install the aol mail app. Attempt to close by clicking the x in upper-right. No reaction - Stuck.

Switch to desktop mode. Mobile version of aol mail continues to be displayed.

...

Used to work in older versions below 66, but doesn't in 68.

Login. See interstitial that suggest you install the aol mail app. Attempt to close by clicking the x in upper-right. No reaction - Stuck. Switch to desktop mode. Mobile version of aol mail continues to be displayed. ... Used to work in older versions below 66, but doesn't in 68.

All Replies (2)

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Hi, can you check if all applications and android are up to date. otherwise, I think this link will provide you with the solution you expect

https://support.mozilla.org/en-US/questions/1064826

thank's

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Lg g6 is up to date. FF is, too, on v 68.0.

Always opens fine on chrome, never ff. I've tested this is the past months. Something changed in FF compatibility versus 66 and older that made it break and not get past the interstitial correctly.