Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when a PDF (may be other file types es well) is downloaded and the download button (arrow pointing down on a dash) is clicked the firefox halts stops responding

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

more options

when a PDF (may be other file types es well) is downloaded and the download button (arrow pointing down on a dash) is clicked the firefox halts stops responding. After several minutes the downloads are listed and it starts responding.

when a PDF (may be other file types es well) is downloaded and the download button (arrow pointing down on a dash) is clicked the firefox halts stops responding. After several minutes the downloads are listed and it starts responding.

All Replies (1)

more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?