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Update firefox

aepsarpudin11
aepsarpudin11
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"Playing video on YouTube is always choppy" will help our volunteers identify your problem better than saying "Something is wrong" or "Firefox is broken".

"Playing video on YouTube is always choppy" will help our volunteers identify your problem better than saying "Something is wrong" or "Firefox is broken".

Chosen solution

Hi aepsarpudin11, your Firefox identified itself as version 45, which is quite ancient now.

Since your Firefox could be misidentifying itself, could you double-check the version listed on the Troubleshooting Information page? Either:

  • "3-bar" menu button > "?" Help > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

Then check the first table on the page:

  • What is listed for Version ?
  • What is listed for Update Channel ?

See also: Update Firefox to the latest release

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All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Chosen Solution

Hi aepsarpudin11, your Firefox identified itself as version 45, which is quite ancient now.

Since your Firefox could be misidentifying itself, could you double-check the version listed on the Troubleshooting Information page? Either:

  • "3-bar" menu button > "?" Help > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

Then check the first table on the page:

  • What is listed for Version ?
  • What is listed for Update Channel ?

See also: Update Firefox to the latest release