Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why can I suddenly not open attachments on emails?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by fiona2

fiona2
fiona2
more options

Hi, Two days ago, my thunderbird stopped allowing me to open, view or save attachments. When I right click, all options are greyed out.

Help Fiona

Hi, Two days ago, my thunderbird stopped allowing me to open, view or save attachments. When I right click, all options are greyed out. Help Fiona
Attached screenshots

Chosen solution

This can probably be fixed by switching a preference in (Mac) Preferences/Advanced/General/Config. editor:

https://support.mozilla.org/en-US/questions/1268731

Read this answer in context 👍 1

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

This can probably be fixed by switching a preference in (Mac) Preferences/Advanced/General/Config. editor:

https://support.mozilla.org/en-US/questions/1268731

fiona2
fiona2 Question owner
more options

Thank you...this worked