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No Suspect Email folder under earthlink

  • 1 reply
  • 1 has this problem
  • 31 views
  • Last reply by sfhowes

airwilly
airwilly
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Earthlink has a subfolder called suspect email for messages from addresses other than those in the address book. This folder doesn't exist under my earthlink account in Tbird which I just installed on a new pc. So I wonder if I set the account up incorrectly.

Earthlink has a subfolder called suspect email for messages from addresses other than those in the address book. This folder doesn't exist under my earthlink account in Tbird which I just installed on a new pc. So I wonder if I set the account up incorrectly.

Chosen solution

If you set it up as POP, only the Inbox is downloaded. If it's IMAP, other folders can be shown in TB, but you may have to subscribe to them. Right-click the account in the Folder Pane, Subscribe, click Refresh and check the desired folders.

https://support.earthlink.net/articles/email/imap-email.php#2-2

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

If you set it up as POP, only the Inbox is downloaded. If it's IMAP, other folders can be shown in TB, but you may have to subscribe to them. Right-click the account in the Folder Pane, Subscribe, click Refresh and check the desired folders.

https://support.earthlink.net/articles/email/imap-email.php#2-2