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Changed IMap to POP3. Folders missing.

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  • Last reply by sfhowes

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One of my employers has forced a change meaning I have to change settings for one of my email accounts from IMAP to POP3. Have removed IMAP account and made a POP3 account successfully. It downloaded my Inbox, and created a trash folder, but none of the other folders I had have appeared. They are still on mail server (fortunately) that I can (but do not want to) access via a web interface. How do I get my folders (like Sent, and others where I have previously put sorted mail)? I read on another help post that I should use subscribe, but does not appear for this new account (does for other older IMAP accounts). Thunderbird 60.9.1, Windows 7 professional 64bit. Thanks, Colin.

One of my employers has forced a change meaning I have to change settings for one of my email accounts from IMAP to POP3. Have removed IMAP account and made a POP3 account successfully. It downloaded my Inbox, and created a trash folder, but none of the other folders I had have appeared. They are still on mail server (fortunately) that I can (but do not want to) access via a web interface. How do I get my folders (like Sent, and others where I have previously put sorted mail)? I read on another help post that I should use subscribe, but does not appear for this new account (does for other older IMAP accounts). Thunderbird 60.9.1, Windows 7 professional 64bit. Thanks, Colin.

Chosen solution

Most mail providers have an option to collect mail from other accounts, so that's a possibility for the mail that's still on the server. For mail that is stored only on the local computer, it can be copied between accounts in TB, but keep in mind that transferring from a local folder to an IMAP folder has to be done in small chunks, as this requires uploading to a remote IMAP server.

But unless there's a necessity to change to POP, reverting to IMAP is probably the best approach.

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That's the limitation of POP: only the Inbox is downloaded. IMAP allows viewing the other folders by subscribing to them.

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Thanks. Looks like my employer has made a big mistake. Do you know any way around this, so I have a IMAP experience? (I've been thinking of forwarding all messages to a new account, then IMAPing into that, with a changed reply to address? But still don't know how to get previous stored message folders across to new account. Any ideas?

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Chosen Solution

Most mail providers have an option to collect mail from other accounts, so that's a possibility for the mail that's still on the server. For mail that is stored only on the local computer, it can be copied between accounts in TB, but keep in mind that transferring from a local folder to an IMAP folder has to be done in small chunks, as this requires uploading to a remote IMAP server.

But unless there's a necessity to change to POP, reverting to IMAP is probably the best approach.