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Mozilla , tabs .

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

black_leader
black_leader
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Watch the image . (is in romanian) This happend when i open a tab and stay a bit on that tab . Help me . I can;t use mozilla because of that .

And sometimes it crash and give an strange error .

Watch the image . (is in romanian) This happend when i open a tab and stay a bit on that tab . Help me . I can;t use mozilla because of that . And sometimes it crash and give an strange error .
Attached screenshots

All Replies (2)

FredMcD
FredMcD
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What does the message say?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Looks that the tab has crashed.
Firefox probably doesn't send a crash report when this happens.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window