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Cannot save passwords

  • 1 reply
  • 1 has this problem
  • 29 views
  • Last reply by Ruslan

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I was wanting to transition to using firefox for some items so i can sync my passwords to pc, but whenever i login to a website and i make sure save password is selected, it never gives me a prompt to save it, i have tried this on my iphone and ipad, both apps are updated and ios is updated. I even downloaded Lockwise thinking that would help but it still will not ask to save passwords on either device. I have deselected the option and reselected as well as selecting lockwise to autofill in ios settings. Any help on this topic? Please and thank you!

I was wanting to transition to using firefox for some items so i can sync my passwords to pc, but whenever i login to a website and i make sure save password is selected, it never gives me a prompt to save it, i have tried this on my iphone and ipad, both apps are updated and ios is updated. I even downloaded Lockwise thinking that would help but it still will not ask to save passwords on either device. I have deselected the option and reselected as well as selecting lockwise to autofill in ios settings. Any help on this topic? Please and thank you!

Chosen solution

Ruslan said

I was wanting to transition to using firefox for some items so i can sync my passwords to pc, but whenever i login to a website and i make sure save password is selected, it never gives me a prompt to save it, i have tried this on my iphone and ipad, both apps are updated and ios is updated. I even downloaded Lockwise thinking that would help but it still will not ask to save passwords on either device. I have deselected the option and reselected as well as selecting lockwise to autofill in ios settings. Any help on this topic? Please and thank you!


I have verified that it gives me the option on an android device but not my ios devices.

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Chosen Solution

Ruslan said

I was wanting to transition to using firefox for some items so i can sync my passwords to pc, but whenever i login to a website and i make sure save password is selected, it never gives me a prompt to save it, i have tried this on my iphone and ipad, both apps are updated and ios is updated. I even downloaded Lockwise thinking that would help but it still will not ask to save passwords on either device. I have deselected the option and reselected as well as selecting lockwise to autofill in ios settings. Any help on this topic? Please and thank you!


I have verified that it gives me the option on an android device but not my ios devices.