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Can't use credit card on websites via Firefox

  • 2 replies
  • 1 has this problem
  • 13 views
  • Last reply by rphughes12

rphughes12
rphughes12
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hello, can anyone help me please - I can not use my credit card on websites I go to via firefox browser 76.0.1 (64-bit). This is because soon as the website tries to send me to the verification screen of the card issuer nothing happens. How can I fix this problem in firefox?

hello, can anyone help me please - I can not use my credit card on websites I go to via firefox browser 76.0.1 (64-bit). This is because soon as the website tries to send me to the verification screen of the card issuer nothing happens. How can I fix this problem in firefox?

All Replies (2)

iamjayakumars
iamjayakumars
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Hi, Are you directly using the Firefox Browser in your iPhone Mobile or redirecting to firefox from any app ??

Are you getting any error or blank white screen?

Is it happening to all the website or only to the particular site. Did it worked fine in safari ?

rphughes12
rphughes12 Question owner
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Hi,

Thanks for your reply.

I am directly using firefox on my MacBook Air.

I just get a screen saying that the website is transferring me to the verification screen of my credit card provider but nothing happens after that - I do not get sent to the verification screen and I do not get any error message. Eventually it just times out.

It happens on most websites but not all of them. I never have any problem in Safari and when this happens I always open Safari and make the payment on the same website. However, I prefer to use Firefox as my main browser and therefore would like to solve this problem.

Thanks for your help