Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Retrieving deleted email folders

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by Fabio

more options

I accidentally deleted a Thunderbird email folder, with several sub-folders containing messages. I have used the Thunderbird Search facility, and they are present on the system, somewhere. Does anyone know where deleted emails (and, indeed, current ones) are stored on a Windows 10 (latest version) file structure/tree?

Thanks!

I accidentally deleted a Thunderbird email folder, with several sub-folders containing messages. I have used the Thunderbird Search facility, and they are present on the system, somewhere. Does anyone know where deleted emails (and, indeed, current ones) are stored on a Windows 10 (latest version) file structure/tree? Thanks!

Chosen solution

hi there honoria,

Source: MozillaLine

QUOTE

C:\Users\<Windows user name>\AppData\Roaming\Thunderbird\Profiles\<Profile name>\ 

...or by using Thunderbird menu path Help->Troubleshooting information->click on the "Show Folder" button.

The AppData folder is folder is a hidden folder; to show hidden folders, open a Windows Explorer window and choose "Organize → Folder and Search Options → Folder Options → View (tab) → Show hidden files and folders". UNQUOTE

You can also use the profile manager by starting Thunderbird from the command line by adding the "-P flag to the "thunderbird" command, like so "thunderbird.exe -P (please note the empty space after ".exe" and before the flag "-P") How do I access Thunderbird profile manager in Windows 10?.

As a last resort, supposing you are using IMAP and do have not deleted email from your server, or at least not Emptied your trash, they are still on your server and can be retrieved there ?

All the best from Stockholm.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

hi there honoria,

Source: MozillaLine

QUOTE

C:\Users\<Windows user name>\AppData\Roaming\Thunderbird\Profiles\<Profile name>\ 

...or by using Thunderbird menu path Help->Troubleshooting information->click on the "Show Folder" button.

The AppData folder is folder is a hidden folder; to show hidden folders, open a Windows Explorer window and choose "Organize → Folder and Search Options → Folder Options → View (tab) → Show hidden files and folders". UNQUOTE

You can also use the profile manager by starting Thunderbird from the command line by adding the "-P flag to the "thunderbird" command, like so "thunderbird.exe -P (please note the empty space after ".exe" and before the flag "-P") How do I access Thunderbird profile manager in Windows 10?.

As a last resort, supposing you are using IMAP and do have not deleted email from your server, or at least not Emptied your trash, they are still on your server and can be retrieved there ?

All the best from Stockholm.