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How do I recover bookmarks for a laptop with fried hard drive and download them to a new laptop?

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  • 1 has this problem
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  • Last reply by cor-el

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My MacBook Pro hard drive was fried. I have purchased a new laptop. Does Firefox have a backup for those files somewhere "out there" that I can access to download them into the new computer?

Thanx,

John

My MacBook Pro hard drive was fried. I have purchased a new laptop. Does Firefox have a backup for those files somewhere "out there" that I can access to download them into the new computer? Thanx, John

Chosen solution

Hi John, generally speaking, all of your Firefox data is stored in a single folder on your laptop called your profile folder. Normally, the only reasons for that data to be stored in another location would be:

(A) You had been using Firefox Sync to share the data to a different installation of Firefox.

(B) You used a cloud backup service that included your Firefox profile folder.

(C) You used Time Machine or other software to make a backup on an external hard drive.

If you were using Firefox Sync, when you log in to your Firefox Account on your new installation of Firefox, there's a good chance that the data will come down even when the old installation is no longer connected, but that's not completely reliable since it was *not* designed as an archiving service. (Also, make sure you do not reset your Firefox Account password, since that will make any data on the Sync servers unrecoverable.)

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Chosen Solution

Hi John, generally speaking, all of your Firefox data is stored in a single folder on your laptop called your profile folder. Normally, the only reasons for that data to be stored in another location would be:

(A) You had been using Firefox Sync to share the data to a different installation of Firefox.

(B) You used a cloud backup service that included your Firefox profile folder.

(C) You used Time Machine or other software to make a backup on an external hard drive.

If you were using Firefox Sync, when you log in to your Firefox Account on your new installation of Firefox, there's a good chance that the data will come down even when the old installation is no longer connected, but that's not completely reliable since it was *not* designed as an archiving service. (Also, make sure you do not reset your Firefox Account password, since that will make any data on the Sync servers unrecoverable.)

Modified by jscher2000 - Support Volunteer

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Thanks J. I do have an older version of the bookmarks on an external hard drive, but it is not up to date. Since I have not done A, B, or C on your list, it looks like the recent bookmarks are down the drain. The tech at the repair shop had implied to me that I could get them back online via Firefox, but it sounds as though that is not the case.

Thanks for your help,

John

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Hello,

If you haven't already, please select the answer that answers the problem. This will help other users with similar problems find the solution.

Thank you for contacting Mozilla Support.

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Hi there, I'm posing my question here as it was the most similar case I could find.

I lost all data on my laptop, but I had prepared a backup on an external hard drive. When I went to look for the AppData folder in there, it was not there since apparently it was a hidden folder and thus was not copied (I guess?). I'd like to know if that is the case and if there are then no other options.

Thanks in advance!

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Hi ibra.elftouh

Could you please start a new thread for your question?

Then you can provide more information like your operating system and installed add-ons.