Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Printing PDF issue - Potential bug FF 82

more options

Hello, I just recently installed FF 82 on my Mac (Catalina) and noticed a weird bug when printing PDF files.

The printed page seems to have extra margins on the Top and left, so some of the info is printed off the page.

My FF version is not using the new print prompt that looks like Chrome's.

1) The document size is Letter 2) Printing with Letter paper selected and scale 100%. 3) Didn't change any margins or other settings. 4) Attached is what I got from the printer.

Is this a bug? Has anyone noticed something similar?

Hello, I just recently installed FF 82 on my Mac (Catalina) and noticed a weird bug when printing PDF files. The printed page seems to have extra margins on the Top and left, so some of the info is printed off the page. My FF version is '''not''' using the new print prompt that looks like Chrome's. 1) The document size is Letter 2) Printing with Letter paper selected and scale 100%. 3) Didn't change any margins or other settings. 4) Attached is what I got from the printer. Is this a bug? Has anyone noticed something similar?
Attached screenshots

Chosen solution

This will be fixed in Firefox 83. No info yet on whether it could be fixed sooner in an interim bug fix roundup release of Firefox 82.

Read this answer in context 👍 0

All Replies (6)

more options

For quick reference, that looks like https://food-guide.canada.ca/static/assets/pdf/HEPs-Guide-nw-en.pdf

I am getting headers and footers, and the margins for regular web pages. This is not normal for PDFs. I don't know whether there is a setting to fix this or it's a bug. Meanwhile, we should print from our external PDF readers until this is sorted out.

more options

Thanks for input! I submitted a bug report in Bugzilla, to see if they can provide more details. Will follow up here once I hear back.

more options

Bug 1672529 - Incorrect PDF margins

more options

Chosen Solution

This will be fixed in Firefox 83. No info yet on whether it could be fixed sooner in an interim bug fix roundup release of Firefox 82.

more options

The issue of automatically printing headers and footers from built-in pdf viewer has been raised many times in the past. It appears in European paper sizes (A series) as well as US sizes. Firefox 82 seems to have gone further than in the past in that it appears to have introduced printer specific settings for every printer that it finds. I have had to use about:config to remove all references to header and footer printing for each of my printers in addition to print.print settings. There is no need for auto headers / footers for most users. They should be OFF by default!

Modified by beb25hex12

more options

Hi beb25hex12, could you install and test the Firefox Developer Edition? This build is based on the Firefox 83 beta but can install side-by-side with your regular Firefox installation. If there are still problems with headers and footers appearing when you print A4-sized PDFs, please file a new bug: