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Thunderbird can't be updated

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  • 1 has this problem
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  • Last reply by Wayne Mery

fnogues1
fnogues1
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When I try to update the program, during the installation, I get the following message "You must restart your computer to complete a previous Thunderbird update".

The thing is that I have restarted ten times and it gives the same message in a loop without updating anything. I have been unable to access my accounts or migrate to another alternative email.

What should I do?

I use Windows 10 education

When I try to update the program, during the installation, I get the following message "You must restart your computer to complete a previous Thunderbird update". The thing is that I have restarted ten times and it gives the same message in a loop without updating anything. I have been unable to access my accounts or migrate to another alternative email. What should I do? I use Windows 10 education

All Replies (1)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Does https://support.mozilla.org/en-US/questions/1161878#answer-973284 help?