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Permissions page too large

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

fletchrf
fletchrf
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There are a couple of web pages that when their permissions page pops up it is too large for the windowm and I cannot scroll down to agree or disagree. Tried the sites with Edge and no problem. Can anyone help please?

There are a couple of web pages that when their permissions page pops up it is too large for the windowm and I cannot scroll down to agree or disagree. Tried the sites with Edge and no problem. Can anyone help please?

All Replies (2)

FredMcD
FredMcD
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https://support.mozilla.org/en-US/kb/changes-toolbars-and-window-sizes-are-not-saved You may have corrupt xulstore.json file.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles
  • Windows XP: C:\Documents and Settings\<user>\Application Data \Mozilla\Firefox\Profiles\

Search for the above file. Then rename or delete it. Restart Firefox.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can you attach a screenshot?

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?