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Can't Access County Website. Get SSL not supported message.

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  • Last reply by cor-el

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Have always been able to access county dept. of public health website but now get the following message:

SSL Not Supported Error 29 publichealth.lacounty.gov 2021-02-08 18:48:35 UTC

Am able to access website using IE and Chrome. Any suggestions about how to fix problem? Thanks.

Have always been able to access county dept. of public health website but now get the following message: ''SSL Not Supported Error 29 publichealth.lacounty.gov 2021-02-08 18:48:35 UTC'' Am able to access website using IE and Chrome. Any suggestions about how to fix problem? Thanks.

Chosen solution

I think that you need to access this website via HTTP and not via secure HTTPS, so Firefox forces https:// then you need to make an exception and load the site via http://.

I can't get it to work with HTTPS-Only enabled because the server appears to have a valid certificate installed (disabling HTO for this site doesn't work), so I need to disable this feature to be able to open the site via http://

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With the newest Firefox, some Security Certificates have been disabled because of issues with new mal-ware. Can you check with the site on what Security Certificates they are using? (SSL and TSL encryption protocols)

https://developer.mozilla.org/en-US/Firefox/Releases/37/Site_Compatibility#Security

https://blog.mozilla.org/security/2014/09/23/phasing-out-certificates-with-sha-1-based-signature-algorithms/

https://blog.mozilla.org/security/2015/01/28/phase-2-phasing-out-certificates-with-1024-bit-rsa-keys/

https://blog.mozilla.org/security/2014/10/14/the-poodle-attack-and-the-end-of-ssl-3-0/


Run your website through https://www.ssllabs.com/ and you can see all security issues that need to be fixed.


https://www.ssllabs.com/projects/index.html Qualys SSL Labs Projects


https://www.ssllabs.com/ssltest/viewMyClient.html SSL/TLS Capabilities of Your Browser The SSL client test shows the SSL/TLS capabilities of your browser.

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Chosen Solution

I think that you need to access this website via HTTP and not via secure HTTPS, so Firefox forces https:// then you need to make an exception and load the site via http://.

I can't get it to work with HTTPS-Only enabled because the server appears to have a valid certificate installed (disabling HTO for this site doesn't work), so I need to disable this feature to be able to open the site via http://