Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

What's it black screen ?

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

more options

Hello I installed Kaspersky in my PC but I no longer uninstalled I see anytime I open the browser Firefox likely a black screen covering the page but it vanishes as just as the browser full-opened, so what's this by God ? It is the first time I have seen Before I installed the Kaspersky antivirus it didn't appear. I thought it is a matter of protection But after uninstalling Kaspersky ( antivirus ) the black screen is still seen  ??

Hello I installed Kaspersky in my PC but I no longer uninstalled I see anytime I open the browser Firefox likely a black screen covering the page but it vanishes as just as the browser full-opened, so what's this by God ? It is the first time I have seen Before I installed the Kaspersky antivirus it didn't appear. I thought it is a matter of protection But after uninstalling Kaspersky ( antivirus ) the black screen is still seen ??

Chosen solution

This happens with me as well. As long as the browser displays the webpage, don't worry about it.

Read this answer in context 👍 0

All Replies (2)

more options

No answer ???

more options

Chosen Solution

This happens with me as well. As long as the browser displays the webpage, don't worry about it.