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Old firefox email acct. hacked.-cannot delete it. Shows 2,354 unread emails. current one has 7k plus. Old firefox still there/

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  • Last reply by Kiki

user2366385
user2366385
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Two years ago, my yahoo acct. was hacked--After all was changed, recovered, still cannot get rid of old acct. I separated the two accts. Still, this old acct. keeps a tab recurring. Deleting the tab doesn't get rid of the email. Have tried many things. Nothiing works. I don't usually have such issues. Please help. Have reported this many times. Nothing happens;

Two years ago, my yahoo acct. was hacked--After all was changed, recovered, still cannot get rid of old acct. I separated the two accts. Still, this old acct. keeps a tab recurring. Deleting the tab doesn't get rid of the email. Have tried many things. Nothiing works. I don't usually have such issues. Please help. Have reported this many times. Nothing happens;

All Replies (1)

Kiki
Kiki
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Hi Allene,

It seems more like an issue on Yahoo part. You may want to reach out o their support team instead. https://help.yahoo.com/kb/account