Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Master password in Mozilla

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

hi I wish to reset my master password in Mozilla Firefox. I have learned that I shall enter the location: chrome://pippki/content/resetpassword.xhtml in the Firefox address bar. But that page does not open so I do not know how to reset the master password Could someone help me? Or do I have to abandon the use of Firefox regards Jorgen

hi I wish to reset my master password in Mozilla Firefox. I have learned that I shall enter the location: '''''chrome://pippki/content/resetpassword.xhtml''''' in the Firefox address bar. But that page does not open so I do not know how to reset the master password Could someone help me? Or do I have to abandon the use of Firefox regards Jorgen

All Replies (3)

more options

Hmm, for me, that address does a weird thing in Firefox 90 where it makes the current window very small -- shrinks it to the size of a small dialog. Are you running Firefox 90 currently?

If your goal in resetting the Primary Password is to clear your saved logins and start fresh, you also could do that by deleting a pair of files.

more options

You can rename/remove logins.json and key4.db in the Firefox profile folder with Firefox closed to reset the Primary Password.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Modified by cor-el

more options

Note that you can also run this code in the Browser Console.

To enable the command line in the Console: