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Thunderbird 91.1.1 not downloading emails in folders until I click on them.

  • 2 replies
  • 1 has this problem
  • 13 views
  • Last reply by Wayne Mery

Cloudseed
Cloudseed
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I am using Thunderbird 91.1.1 (64-bit) on Windows 10. I have set up an outlook.com (hotmail.co.uk) account using IMAP. I use filters to sort my mail into folders, these are on the outlook server i.e. not using Thunderbird. Thunderbird only automatically receives mail into the 'inbox' folder. All other folders only update once I click on them. I cannot work out what is wrong.

I am using Thunderbird 91.1.1 (64-bit) on Windows 10. I have set up an outlook.com (hotmail.co.uk) account using IMAP. I use filters to sort my mail into folders, these are on the outlook server i.e. not using Thunderbird. Thunderbird only automatically receives mail into the 'inbox' folder. All other folders only update once I click on them. I cannot work out what is wrong.

Modified by Wayne Mery

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
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Right-click a folder in the Folder Pane, Properties, check 'When getting new messages for this account always check this folder'.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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Cloudseed, Are you still seeing this issue?