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Refresh Firefox

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by FredMcD

Nancy
Nancy
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I was encouraged by Firefox to do a Refresh today, I sincerely, sincerely regret it. Afterward, I've tried all I can to restore my logins, etc., but nothing is working!!!!! Every time I close and reopen, NOTHING IS SAVED. I read and tried out all the troubleshooting methods of restoring my data, but for some reason nothing works, once I close and reopen.

I was encouraged by Firefox to do a Refresh today, I sincerely, sincerely regret it. Afterward, I've tried all I can to restore my logins, etc., but nothing is working!!!!! Every time I close and reopen, NOTHING IS SAVED. I read and tried out all the troubleshooting methods of restoring my data, but for some reason nothing works, once I close and reopen.

Chosen solution

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

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All Replies (1)

FredMcD
FredMcD
more options

Chosen Solution

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update