Audio Button greyed out for Theme Time Radio Hour
I just upgraded to Mac OS 10.13.6 (High Sierra) and upgraded my Firefox browser to 95.0.2. When I try to play an episode, e.g., #76, at: http://www.themetimeradio.com/episode-76-money-pt-1/ the "Audio MP3" button is grayed out and unresponsive; when I click the alternate link, "play in popup", a small window opens but clicking on the link there simply brings me back to where I came from. I attempted this is "Troubleshoot Mode" as well to no avail. I have had no trouble playing audio from the "Theme Time" site on earlier versions of Firefox am able to play content from other sites like WNYC. I 'am able to play content using Chrome. Any help would be greatly appreciated. Thank You!
All Replies (4)
Make sure you are not blocking content.
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/
https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
Thank you but trying my best to follow the links prescriptions I still could not get the site to play. However, upon comparison with the browsers that DO play the content the important "Play" field does not appear in Firefox. Please see attached screen shots from three browsers. Any further suggestions are appreciated.
It looks like something is blocking part of the webpage from loading. Follow the instructions in my first reply.
Be more specific please.