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Instagram photos sometimes cannot be loaded

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  • 1 has this problem
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  • Last reply by cor-el

Ertan
Ertan
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Every few days images on instagram.com stops loading all of sudden. This is generally resolved after 10 minutes, or after I restart the browser (not always a solution). No other sites are affected. Other browsers are working fine while Firefox cannot load Instagram images.

I tried disabling add-ons and then re-installing Firefox with a new profile to no avail.

I made an insvestigation with Developer Tool's Network monitor. Image requests to instagram.fist4-1.fna.fbcdn.net return a NS_BINDING_ABORTED error, thus those lines are in red. I searched the web about this error, no solution so far. I'm on Windows 10 x64, ipv4. I face this problem in the last few versions of Firefox.

Every few days images on instagram.com stops loading all of sudden. This is generally resolved after 10 minutes, or after I restart the browser (not always a solution). No other sites are affected. Other browsers are working fine while Firefox cannot load Instagram images. I tried disabling add-ons and then re-installing Firefox with a new profile to no avail. I made an insvestigation with Developer Tool's Network monitor. Image requests to instagram.fist4-1.fna.fbcdn.net return a NS_BINDING_ABORTED error, thus those lines are in red. I searched the web about this error, no solution so far. I'm on Windows 10 x64, ipv4. I face this problem in the last few versions of Firefox.

Modified by Ertan

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

If you use Adblock Plus then you can consider uBlock Origin as a replacement to see if that works better (lower memory footprint).

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check the Web Console for relevant-looking messages about blocked content.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window