Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Preview images not showing on WaterFox

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by kkdj

more options

Online shopping using WaterFox (example screenshot attached) at Walmart & other websites, preview webpages are not showing images. However using Microsoft Edge web browser the preview images load just fine. (example screenshot attached) I disabled all extensions in WaterFox but it made no difference

I did explore the "knowledge base" but could not find a fix for the problem, but would welcome any help

you could send my way. Also have a problem on some web pages that use a "chat" application. Clicking on the "chat" link does not activate the chat window. However, there again, chat window opens fine in MS Edge. Thanks!

Online shopping using WaterFox (example screenshot attached) at Walmart & other websites, preview webpages are not showing images. However using Microsoft Edge web browser the preview images load just fine. (example screenshot attached) I disabled all extensions in WaterFox but it made no difference I did explore the "knowledge base" but could not find a fix for the problem, but would welcome any help you could send my way. Also have a problem on some web pages that use a "chat" application. Clicking on the "chat" link does not activate the chat window. However, there again, chat window opens fine in MS Edge. Thanks!
Attached screenshots

Modified by kkdj

All Replies (3)

more options

I don't think anyone reads or uses these support pages. OR, they are too lazy or too stupid to answer simple questions......Me!! I'm just too stupid! There, I admit it. So what's your excuse?

more options

Being rude or insulting is not a good way to ask for help.

Note: Waterfox is a separate program based on Firefox.

https://www.reddit.com/r/waterfox/ Waterfox Community Support


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

Ahh! Yes, being rude or insulting is not a way to make friends nor gain information. However, it sometimes does have it's rewards. I think this has been one of those times. Thank You for your response. I will seek other ways to resolve the issue.