Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird email scrolling too fast

  • 4 replies
  • 2 have this problem
  • 94 views
  • Last reply by accounts134

accounts134
accounts134
more options

I am using Thunderbird 91.6.1 (32-bit) on a Windows 10 home (build 19043.1526) on a Lenovo 200RCTO1WW laptop. In the last few months the scroll from the trackpad is WAY too fast - it scrolls dozens (sometimes hundreds) of emails on a single touch. It's become so impossible to do anything but cursor down through emails. I've tried to research multiple solutions to no avail. The trackpad device driver is updated. I'm at a lost. All other software (other than Microsoft Excel) works fine with the trackpad.

I am using Thunderbird 91.6.1 (32-bit) on a Windows 10 home (build 19043.1526) on a Lenovo 200RCTO1WW laptop. In the last few months the scroll from the trackpad is WAY too fast - it scrolls dozens (sometimes hundreds) of emails on a single touch. It's become so impossible to do anything but cursor down through emails. I've tried to research multiple solutions to no avail. The trackpad device driver is updated. I'm at a lost. All other software (other than Microsoft Excel) works fine with the trackpad.

Chosen solution

Ok, a bit of googling later, I still have no answer, but at the level we are talking about. Thunderbird shares a code base with Firefox. So Firefox solutions should work with Thunderbird. The difference is Firefox uses about:config as a url to access hidden preferences and Thunderbird uses the config editor

This might help https://www.reddit.com/r/firefox/comments/8ir5kk/how_to_change_scroll_speed_in_firefox_600/

But I would suggest comparing the settings they mention against your Firefox that is fine and your Thunderbird which is not.

Read this answer in context 👍 1

All Replies (4)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I would suggest you adjust the track speed in windows. There is nothing that can be done from the Thunderbird end.

accounts134
accounts134 Question owner
more options

Hi Matt - I've done that. It doesn't have any effect on Thunderbird at all. All the rest of my programs function fine with the trackpad scrolling, just not Thunderbird (or Excel). This problem is new in the last couple months. Scrolling in Firefox is totally fine. Thunderbird is a disaster.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Ok, a bit of googling later, I still have no answer, but at the level we are talking about. Thunderbird shares a code base with Firefox. So Firefox solutions should work with Thunderbird. The difference is Firefox uses about:config as a url to access hidden preferences and Thunderbird uses the config editor

This might help https://www.reddit.com/r/firefox/comments/8ir5kk/how_to_change_scroll_speed_in_firefox_600/

But I would suggest comparing the settings they mention against your Firefox that is fine and your Thunderbird which is not.

accounts134
accounts134 Question owner
more options

YES! Matt! You're my hero! That did it. 1000 was what Firefox was set to and it works wonderfully in Thunderbird. Thank you!