Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Odd Charcter in Search Text Box

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by Bob Owen

dwightrph
dwightrph
more options

I have spent two days trying to fix this issue. When I visit various YouTube websites or do some other searches I end up with Odd Characters in my Search Text Box Auto Complete. See the attached Screen Shot. I have Firefox set to clear all site data when I close the browser. I have even done a clear History manually two times and occasionally the characters still show up. Is this a DEAL breaker you bet your cookies it is. I am having trouble trusting your claims about privacy.....

I have spent two days trying to fix this issue. When I visit various YouTube websites or do some other searches I end up with Odd Characters in my Search Text Box Auto Complete. See the attached Screen Shot. I have Firefox set to clear all site data when I close the browser. I have even done a clear History manually two times and occasionally the characters still show up. Is this a DEAL breaker you bet your cookies it is. I am having trouble trusting your claims about privacy.....
Attached screenshots

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Those are CJK characters (Chinese, Japanese. Korean), in your case maybe Japanese.

Are you using a VPN or proxy to connect to internet as that is a possible cause for DDG showing them as a suggestion ?

dwightrph
dwightrph Question owner
more options

cor-el thanks for the response I have no VPN unless my ISP is using one and I do not know about it. I do go through cloudflare with the 1.1.1.1 concept but I doubt they are routing traffic to any of the Chinese, Japanese. Korean countries

Bob Owen
Bob Owen
more options

Hi Dwight, thanks for the email, replying here so that other people can find it if they have a similar issue.

I believe that the suggestions there are being generated by DuckDuckGo, so it might be worth trying to contact them. Here is their help site: https://help.duckduckgo.com/

I don't know how they determine language, but one thing that you could check is your locale. If you navigate to about:support, there is a section called "Internationalisation & Localisation" a fair way down the page.