Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

IMAP: Some emails (very few) are missing in thunderbird but they are on the server!

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by Toad-Hall

venexiano
venexiano
more options

I have my University of FLorida (UF) email downloaded in thunderbird. It is IMAP so whenever i delete something on the UF website it then deletes in Thunderbird and vice-versa. I am now experiencing for the first time in years a few emails missing in Thunderbird, but that are in the UF website. See for example the email below from PC-Progress I received yesterday (5/16th) at 10:28 am. It shows on the website under imbox, but not in Thunderbird. When in Thunderbird I put the PC-progress email in the search box it founds the email (see screenshot below), but when I click on it it goes to the conversation and the email is not there. Any suggestion?

I have my University of FLorida (UF) email downloaded in thunderbird. It is IMAP so whenever i delete something on the UF website it then deletes in Thunderbird and vice-versa. I am now experiencing for the first time in years a few emails missing in Thunderbird, but that are in the UF website. See for example the email below from PC-Progress I received yesterday (5/16th) at 10:28 am. It shows on the website under imbox, but not in Thunderbird. When in Thunderbird I put the PC-progress email in the search box it founds the email (see screenshot below), but when I click on it it goes to the conversation and the email is not there. Any suggestion?
Attached screenshots

All Replies (2)

venexiano
venexiano Question owner
more options

Ok I clicked on Archive in thunderbird and it solved the problem. As soon as I clicked it syncronized the archive. I archived those emails. Any reason I needed to click on Archive? shouldn't it sync by itself?

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Right click on 'Archives' folder and select 'Properties' Is this checkbox selected: 'When getting new messages for this account, always check this folder' If no, then select the checkbox and click on OK.