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thunderbird failed to find settings for your email account 102.0.1

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  • Last reply by Wayne Mery

share666
share666
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I have been running TB 102.0 with no issues. Today TB updated to 102.0.1. TB no longer connects to my email. My ISP is Cox. I went into my Cox account and changed the password. Still unable to connect. I tried putting my credentials in (making sure they were identical to what has been working) and I receive the message "thunderbird failed to find settings for your email account". I am using imap.cox.net port 993 and SSL on the inbound side and smtp.cox.net port 465 SSL on the outbound side. Clearly I can access my email from a browser and I can access it from my iPad. What changed? What do I need to do differently? Thank you.

I have been running TB 102.0 with no issues. Today TB updated to 102.0.1. TB no longer connects to my email. My ISP is Cox. I went into my Cox account and changed the password. Still unable to connect. I tried putting my credentials in (making sure they were identical to what has been working) and I receive the message "thunderbird failed to find settings for your email account". I am using imap.cox.net port 993 and SSL on the inbound side and smtp.cox.net port 465 SSL on the outbound side. Clearly I can access my email from a browser and I can access it from my iPad. What changed? What do I need to do differently? Thank you.

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share666, Was this a pop account? Did you sort out your issue?

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Wayne Mery
Wayne Mery
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Chosen Solution

share666, Was this a pop account? Did you sort out your issue?