Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My passwords have disappeared

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by TechHorse

katetall
katetall
more options

My passwords have all disappeared! Any hints on how to get them back?

My passwords have all disappeared! Any hints on how to get them back?

All Replies (1)

TechHorse
TechHorse
more options

Have you tried restoring the logins-backup.json file that's within your Firefox profile? i.e. using it to replace the logins.json file that's within the same folder?

(ensuring that Firefox isn't running at the time, and backing up both files first)