Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Syncing everything, but nothing's appeared

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by jonzn4SUSE

tim_regan82
tim_regan82
more options

I'm setting up two Firefox profiles on a new machine. In both I have signed into Firefox and the sync has completed. Both profiles are set to synchronize everything (bookmarks, history, open tabs, logins & passwords, add-ons, and settings).

Although sync appears to have finished I do not see any of my stuff, the theme remains unchanged, there are no add-ons, the bookmarks toolbars are empty, and there are no saved passwords.

What's going on and how do I fix it?

I'm setting up two Firefox profiles on a new machine. In both I have signed into Firefox and the sync has completed. Both profiles are set to synchronize everything (bookmarks, history, open tabs, logins & passwords, add-ons, and settings). Although sync appears to have finished I do not see any of my stuff, the theme remains unchanged, there are no add-ons, the bookmarks toolbars are empty, and there are no saved passwords. What's going on and how do I fix it?

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Sync is for sharing profile data on different devices and versions of Firefox. Install a different version of Firefox on device A and then you can sync and see the your data. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

On my laptops I have 1 profile, but run multiple versions of Firefox so the data is not in just 1 browser. see screenshot You can see the ZBook-17-G4 running Win11 has a few versions of Firefox plus Waterfox and I can see the data.

Modified by jonzn4SUSE