Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox issue with downloads still not working correcly.

  • 2 replies
  • 0 have this problem
  • 21 views
  • Last reply by Dave A

more options

This issue needs to be corrected as it is causing problems.

As you will see from the attached acreenshots, when a file wants to be downloaded, I get the expected Ask options and even though I selected Open with Adobe it still downloads the file.

Picture 1 shows the options, picture 2 shows the file open in Adobe, picture 3 shows it downloaded to my PC and picture 4 shows that I selected Always ask you where to save files so why is the file still downloading.

It creates a nuisance as I only want to open most files and if I decide to save them, I can do that so why is Firefox still saving files whether I want to or not !?!

Now I have to go to the file, delete it and empty the recycle bin for security reasons so this issue needs to be resolved as it used to work fine in previous version of Firefox.

Maybe there is a setting that I need to change so any suggestions on how to fix this would be appreciated.

I am currently running Firefox 109.0 (64-bit) on Windows 10, Version 22H2 (OS Build 19045.2486).


Thanks.

This issue needs to be corrected as it is causing problems. As you will see from the attached acreenshots, when a file wants to be downloaded, I get the expected Ask options and even though I selected Open with Adobe it still downloads the file. Picture 1 shows the options, picture 2 shows the file open in Adobe, picture 3 shows it downloaded to my PC and picture 4 shows that I selected Always ask you where to save files so why is the file still downloading. It creates a nuisance as I only want to open most files and if I decide to save them, I can do that so why is Firefox still saving files whether I want to or not !?! Now I have to go to the file, delete it and empty the recycle bin for security reasons so this issue needs to be resolved as it used to work fine in previous version of Firefox. Maybe there is a setting that I need to change so any suggestions on how to fix this would be appreciated. I am currently running Firefox 109.0 (64-bit) on Windows 10, Version 22H2 (OS Build 19045.2486). Thanks.
Attached screenshots

Chosen solution

A preference was created in about:config to deal with that. Change it to true. browser.download.start_downloads_in_tmp_dir

https://support.mozilla.org/en-US/kb/about-config-editor-firefox

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

A preference was created in about:config to deal with that. Change it to true. browser.download.start_downloads_in_tmp_dir

https://support.mozilla.org/en-US/kb/about-config-editor-firefox

more options

That worked perfectly, thanks for that.