Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

update 110 not compatible with twitch

saxxon26
saxxon26
more options

I am having issues with Firefox and Twitch. after updating to the current version (110) I have been unable to claim twitch drops. So I tried troubleshooting like clearing my cache and cookies, and logging out of twitch. But when I try to log back into twitch I keep getting this error stating that my browser (firefox) is not supported.

I am having issues with Firefox and Twitch. after updating to the current version (110) I have been unable to claim twitch drops. So I tried troubleshooting like clearing my cache and cookies, and logging out of twitch. But when I try to log back into twitch I keep getting this error stating that my browser (firefox) is not supported.
Attached screenshots

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

You can check for issues with Total Cookie Protection.

ashkanimous
ashkanimous
more options

I have this same issue too. Tried all the troubleshooting steps issue still persists