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Email that is improperly marked junk and goes to the junk folder.

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by david

doctorstuff59
doctorstuff59
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Hi, I am having a problem with a few emails from reputable companies getting flagged as junk and moved to my junk folder. How can i remark them as not junk.

Thanks

Hi, I am having a problem with a few emails from reputable companies getting flagged as junk and moved to my junk folder. How can i remark them as not junk. Thanks

All Replies (1)

david
david
  • Top 10 Contributor
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The simple way is to right-click on the menu bar at top of message list pane and tick 'junk status.' That adds a column in the pane that lets you easily select junk and non-junk. Be sure to periodically do this for the good and the bad, so Thunderbird learns. If you only specify what is not junk, thunderbird never learns well.