Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Technical problems

  • 1 reply
  • 1 has this problem
  • 16 views
  • Last reply by cor-el

Denise
Denise
more options

Hello... I've been having difficulties for the last week or so when I am on the browser. It keeps telling me I'm not connected to the internet & I do MANY surveys each day & I get error messages like the one attached for my yahoo email. "Secure Connection Failed" Since when is: yahoo NOT secure??? This also has been happening w/my survey sites.

And many times this past week Mozilla crashes. WTF is goin' on w/your browser??? If this keeps happening I'm going to switch ova to Chrome!

Please advise... Thanks, Denise M Mercuri

Hello... I've been having difficulties for the last week or so when I am on the browser. It keeps telling me I'm not connected to the internet & I do MANY surveys each day & I get error messages like the one attached for my yahoo email. "Secure Connection Failed" Since when is: yahoo NOT secure??? This also has been happening w/my survey sites. And many times this past week Mozilla crashes. WTF is goin' on w/your browser??? If this keeps happening I'm going to switch ova to Chrome! Please advise... Thanks, Denise M Mercuri
Attached screenshots

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable DNS over HTTPS.

Are you using a proxy or VPN?

You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

See also: