Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I try to search on Amazon my screen goes black

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by jonzn4SUSE

more options

When I get into Amazon from the Firefox browser and try to search products on Amazon I get a black screen

When I get into Amazon from the Firefox browser and try to search products on Amazon I get a black screen

All Replies (1)

more options

Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104 What security software are you running? I'm not having this issue. see screenshot