Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird 115

  • 4 replies
  • 0 have this problem
  • 1 view
  • Last reply by david

dwebster55
dwebster55
more options

Hello, Starting this past Sunday, I started getting this popup when I try to retrieve my yahoo email. ( See screen shot.) I assume it's somewhere in my TB profile, I uninstalled and re-installed TB but it won't go away. Does anyone know how to get rid of it? I know it's a fake login screen because when I click on the sign in button, I get a response to "enable all cookies to continue", which I know the real yahoo wouldn't ask that. If I click on help, I get an blank page. Thanks

Hello, Starting this past Sunday, I started getting this popup when I try to retrieve my yahoo email. ( See screen shot.) I assume it's somewhere in my TB profile, I uninstalled and re-installed TB but it won't go away. Does anyone know how to get rid of it? I know it's a fake login screen because when I click on the sign in button, I get a response to "enable all cookies to continue", which I know the real yahoo wouldn't ask that. If I click on help, I get an blank page. Thanks
Attached screenshots

All Replies (4)

david
david
  • Top 10 Contributor
more options

You may be right, but Yahoo requires a different password when using an email client and requires OAUTH2 authentication. This URL may assist: https://help.yahoo.com/kb/SLN15241.html and it may prove irrelevant, but I suggest checking.

sfhowes
sfhowes
  • Top 10 Contributor
more options

See https://support.mozilla.org/en-US/questions/1420722

Use the account, not an app, password in the OAuth window.

dwebster55
dwebster55 Question owner
more options

Thanks for your input. OAuth2 is not the issue, that's been setup for years. This is some kind of malicious bug inserted in my TB profile, only effected the yahoo login. Don't know where it came from but it is gone now. I fixed it by copying my TB profile from my laptop and renaming it to the desktop TB profile. I recommend everyone make a backup of their working TB profile in case something breaks so it can be restore.

david
david
  • Top 10 Contributor
more options

Thanks for sharing. I'm glad it works. Yes, I also copy my profile regularly. It's the safest approach.